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Terms of Service

Last updated: June 7, 2026

Welcome to Earthwise Pet South Lamar. Please read these Terms of Service ("Terms") carefully before using earthwisesouthlamar.com (the "Website") or any services we provide. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Access & Use of the Website

Earthwise Pet South Lamar grants you a limited, personal, non-exclusive, non-transferable license to access and use the Website for your own personal, non-commercial purposes. You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website or interfere with any other party's use of it.

2. Changes to These Terms & the Website

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms at any time. We also reserve the right to change, suspend, or discontinue any aspect of the Website or our point-of-sale systems at any time without notice. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms.

3. Products, Services & Specifications

Descriptions, specifications, pricing, and availability of products and services (including grooming services, retail products, and local delivery) are provided for general information and are approximate. We make reasonable efforts to display accurate information, but we do not warrant that product descriptions, pricing, or other content is complete, current, or error-free. Product and appointment availability is not guaranteed and is subject to change.

4. Local Delivery & Shipping

We offer free local delivery within our Austin, TX service area subject to minimum order requirements and other conditions stated at checkout. For any items shipped or delivered, risk of loss and title pass to you upon our delivery of the items to the carrier or to your designated address. Delivery times are estimates and are not guaranteed.

5. Account Eligibility & Responsibility

To use certain features of the Website, you must be at least 18 years of age, or the age of majority in your jurisdiction. If you create an account or submit information, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to notify us promptly of any unauthorized use.

6. User Content

If you submit reviews, comments, photos of your pet, or other content to us or through the Website ("User Content"), you agree that such content will not be unlawful, defamatory, obscene, threatening, infringing on any third party's rights, or otherwise objectionable. You retain ownership of your User Content, but you grant Earthwise Pet South Lamar a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with operating and promoting our business. We are not responsible for, and do not endorse, any User Content, and we may remove content at our discretion.

7. SMS Consent Communication

The phone number(s) you provide as part of your SMS consent will not be shared with third parties or affiliates for marketing purposes.

By providing your phone number through any form on this Website or in our store, you expressly consent to receive SMS text messages from Earthwise Pet South Lamar at the number provided, including messages sent using automated technology.

8. Types of SMS Communications

If you have consented to receive text messages from Earthwise Pet South Lamar, you may receive messages related to the following:

9. Message Frequency

Message frequency may vary depending on your interactions with us and the types of communications you have opted into. For example, you may receive occasional appointment reminders and periodic promotional messages.

10. Potential Fees for SMS Messaging

Message and data rates may apply, depending on your mobile carrier and plan. Earthwise Pet South Lamar does not charge for SMS messages, but standard messaging charges from your carrier may apply.

11. Opt-In Method

You may opt in to receive SMS messages from Earthwise Pet South Lamar in the following ways:

12. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any of our messages. You may also contact us directly at (512) 503-1088 or southlamar@earthwisepet.com to request removal. Once you opt out, you will no longer receive SMS messages from us unless you opt in again.

13. Help

If you are experiencing any issues, you can reply with the keyword HELP. You can also reach us directly at (512) 503-1088 or southlamar@earthwisepet.com for assistance.

14. Standard Messaging Disclosures

15. Additional Disclaimers

The Website and its content are provided on an "as is" and "as available" basis. While we strive for accuracy, the Website may contain inaccuracies, errors, or omissions, and we do not warrant that any content is complete or current. Some products and services may be supplied by third-party vendors, and we are not responsible for the acts or omissions of those third parties. We do not warrant that the Website will be uninterrupted, secure, or free of viruses or other harmful components. To the fullest extent permitted by law, Earthwise Pet South Lamar disclaims all warranties, express or implied, regarding the Website and its content.

16. Contact Us